📝 Dioxa Skincare – Terms & Conditions

Welcome to Dioxa Skincare. By using our services or purchasing through our social media pages or website (https://dioxaskincare.com/), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, kindly refrain from using our services.

  1. Definitions
  • "Dioxa", "we", "us", "our" refers to Dioxa Skincare and its representatives.
  • "You", "customer", "user" refers to any person accessing or purchasing from Dioxa.
  • "Products" refer to skincare or other beauty-related items sold by Dioxa.
  • "Content" includes all product descriptions, reviews, photos, posts, or any materials shared by Dioxa or its users.
  1. Use of Services

You are granted a limited, non-exclusive, non-transferable license to access and use Dioxa services for personal, non-commercial use. Misuse of our content, impersonation, or illegal activity is strictly prohibited.

  1. Product Information

We strive to provide accurate, up-to-date information on all products. However:

  • Product descriptions and images are for illustration purposes only.
  • Actual packaging, design, or formulation may vary depending on batch or manufacturer.
  • Always refer to the actual product packaging for the most current details.
  1. Orders and Payments
  • By placing an order, you agree to pay the listed price plus applicable delivery charges.
  • All sales are final unless the item received is damaged or incorrect.
  • Dioxa reserves the right to cancel or reject any order at our sole discretion.
  • Payments must be made in full before dispatch or paid to the deliveryman before receiving the product.
  1. Delivery Policy
  • We work with third-party couriers and aim for timely delivery. However, Dioxa is not liable for delays due to courier issues, weather, or political unrest.
  • Delivery charges are communicated during order confirmation.
  • Inspect the package in front of the delivery person. Any issues must be reported immediately.
  1. Return, Refund & Exchange
  • No returns or exchanges will be accepted unless the product is defective, incorrect, or damaged during shipping.
  • Issues must be reported upon delivery and supported with photos/videos.
  • Dioxa reserves the right to deny any return or refund request not meeting the above conditions.
  1. Product Reactions & Usage
  • Skincare results vary by individual.
  • Dioxa is not responsible for any skin reactions, side effects, or dissatisfaction.
  • Customers are advised to:
    • Read ingredients and perform a patch test before full use.
    • Research the product's compatibility with their skin.
  • Dioxa does not guarantee any specific results or improvements.
  1. Intellectual Property

All content on Dioxa’s social platforms, website, and materials—including text, graphics, images, and logos—is owned by or licensed to Dioxa and protected under intellectual property laws.

  • Do not reproduce or use our materials without written permission.
  1. Privacy Policy

By placing an order, you agree to share personal information (name, address, phone number) for order processing.

  • We value your privacy and do not share your data with third parties, except logistics and payment partners.
  1. Optional Tools & Third-Party Links
  • Dioxa may offer access to tools, apps, or services from third parties. We are not liable for the performance, reliability, or content of these third-party services or websites.
  • Customers are advised to review their terms separately.
  1. Prohibited Activities

You may not use Dioxa or its platforms for:

  • Any unlawful purposes.
  • Spreading viruses or malicious code.
  • Posting defamatory, discriminatory, or harmful content.
  • Violating copyrights or trademarks.

Violation of these rules may result in order cancellation and a permanent ban from Dioxa.

  1. Limitation of Liability
  • Dioxa shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our services or products.
  • All products are provided on an “as-is” and “as-available” basis without warranties of any kind, unless specified by the brand.
  1. Indemnification

You agree to indemnify and hold Dioxa, its team, affiliates, and partners harmless from any claim or demand due to your breach of these Terms or misuse of our services.

  1. Termination

We reserve the right to terminate your access to our service or cancel your orders without prior notice if you violate any part of these terms.

  1. Modifications to Terms
  • Dioxa may update these Terms & Conditions at any time.
  • Changes will be posted on this page, and the latest version will always apply.
  • Continued use of our services implies acceptance of the latest terms.
  1. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Bangladesh.

  1. Contact Us

Have questions about our terms or services?
đź“ž Call us: +8801533-108862
đź“© Email: dioxaskincare@gmail.com
đź“Ť Facebook: Dioxa Skincare