CONTACT US
Frequently Asked Questions
We offer a wide range of skincare products including cleansers, moisturizers, serums, face masks, sunscreens, and treatments for specific skin concerns such as acne, aging, dryness, and sensitivity.
Yes, we offer products formulated for all skin types—normal, oily, dry, combination, and sensitive. Each product page includes details to help you determine if it's right for your skin.
Absolutely. All of our products are cruelty-free, and many are vegan. Product descriptions will indicate vegan status when applicable.
We provide detailed product descriptions and usage guides. You can also take our Skin Quiz to receive personalized product recommendations.
Once your order ships, you’ll receive an email with tracking information. You can also log into your account to view your order status.
Many of our products are dermatologist-tested and formulated without harsh ingredients. Look for items marked as "suitable for sensitive skin" in the product details.
You can reach us via email at support@dioxaskincare.com, or by using our contact form. Our customer care team responds within 24 hours on business days.